The Terms and Conditions of this website are subject to change. Please check this page often to ensure you agree to the latest version.
Please ensure that you complete the payment details on the order form.
- Invoice – terms are 30 days strict from date of invoice.
- Credit card orders. We accept Visa, Mastercard & American Express.
A surcharge of 1.5% will apply to AMEX card payments(including GST and freight).
- Accounts receivable enquiries: email@example.com or Freecall 1800 001 144
Unfortunately, some products may be temporarily out of stock, in which case all back orders of $30.00 cumulative value or more will automatically be reordered and shipped when available, freight free.
Back orders with a cumulative value less than $30.00 will be deleted. Seasonal products will generally not be back ordered. Back orders will be released on the 15th of each month. Back orders will only be held for a
period of 4 months.
All prices quoted in this catalogue are GST exclusive. All prices listed herein are ex-warehouse, Brendale, Queensland and are current at the time of publication. All pricing in this catalogue is subject to change
without notice. All current up to date pricing can be viewed online at kesco.com.au.
KESCO Educational Pty Ltd is registered for GST and will issue a tax invoice which clearly identifies the GST component. Schools, child care facilities, other educational institutions and most registered businesses will receive
a 100% refund of any GST paid when they lodge their GST returns.
Damages and Claims
Subject to legislative requirements which cannot be altered by contract and at our discretion, customers are entitled to receive a replacement or refund or equivalent amount of credit, if they receive goods that are
over or short supplied, not ordered, damaged or faulty. Notification must be made to our Customer Service department on telephone number 1800 001 144 within 7 days of receipt of goods. For any short supply
claims that have a proof of delivery, you may need to supply a statuary declaration signed by a justice of peace.
Failure to advise the Customer Service department within 7 days may result in your request being declined.
Once approved, the Customer Service team will issue a Returns Authority Number and provide you with details of how to return the goods. Goods should not be returned without receiving a Return Authority Number from
our Customer Service department, as this will delay or may invalidate any claim.
Approved returned goods must be received by KESCO complete and in the original packaging and condition in which they were delivered to you, for a credit to be issued.
If you change your mind about a product after delivery, we may at our discretion provide you with a refund or an equivalent amount in credit. Furniture can not generally be returned for this reason. A return request
must be made to our Customer Service department on telephone number 1800 001 144 within 7 days of receipt of goods.
All returned goods must be received complete and undamaged for the claim to be processed.
We reserve the right to vary the specifications or performance criteria of any item in this catalogue or any of our other curriculum based catalogues throughout the year and all products online from time to
time. We reserve the right to obtain items from different sources, at our absolute discretion. We may do that without prior notice provided we have reasonable grounds for believing that the alternative item
offered is substantially similar to that previously offered or represents an improvement.
This catalogue cannot be reproduced (in whole or in part) in any form without the express permission of KESCO Educational Pty Ltd.
PO Box 6463 Frenchs Forest NSW 2086 Australia
Freecall 1800 001 144 Freefax 1800 780 711 kesco.com.au
Each item is intended for use only for the purpose described and not for any other purpose. Naturally, any item to be used by a child requires careful adult selection and use should be under proper adult supervision.
Items must only be used by children of an appropriate age. Guidelines are given but the final decision must be made by the selecting adult taking into account the nature of the child concerned.
KESCO offers a standard 12 month warranty on all products. A photographic image may be required to support your warranty claim. In the instance that the KESCO representative or customer service team
deem the product to have been misused your warranty claim may not be honoured. Warranty Spare Part requests will take approximately three weeks. Some parts may need to be sourced from the manufacturer
therefore lead times will be advised on application. Our goods come with guarantees that cannot be excluded under Consumer Law. You are entitled to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major
We believe the information in this catalogue is correct at the time of going to press, but no representation or warranty is given with regard to the accuracy of such information.